Billing and Plans

Relay.app has four pricing tiers, the details of which can be found at relay.app/pricing.

What Counts as a Step

All Relay.app plans include a certain number of Steps per month. The following actions count towards step usage:

1. Every time an automated action in another app is completed (e.g. sending a Slack message or updating a HubSpot contact)

2. Every time a Utility step is completed (e.g. transforming data)

3. Every time a Wait step is completed

4. Every time a Human-in-the-Loop step is activated

Trigger polling is not counted towards step usage.

Changing your Plan

To change your plan, navigate to Settings -> Billing. There you'll see a more detailed view of your current usage and what's included in each plan.

Purchasing a Plan

Once you select a plan, you'll be presented with a dialog to enter your email address and location.

Collecting basic contact and location information

Adding your Payment Details

On the next screen, you can either pay with PayPal or a credit card. If you're in a location that levies VAT on software products, you can enter your VAT number here.

Adding your payment information and VAT number (optional)

Changing your Plan

If you're unhappy with your plan, you can return to Settings -> Billing and change it at any time.