# Prompt Templates Here are a few example prompts to give you an idea of what a good prompt can look like in Relay.app. * [Extract invoice details from an email](#id-1.-extract-invoice-details-from-an-email) * [Classify & summarize incoming customer support emails](#id-2.-classify-and-summarize-incoming-customer-support-emails) * [Extract action items & summarize meeting notes](#id-3.-extract-action-items-and-summarize-meeting-notes) * [Extract event details from a website with upcoming webinars](#id-4.-extract-event-details-from-a-website-with-upcoming-webinars) *** ### 1. Extract invoice details from an email {% code overflow="wrap" %} ``` The email we just received contains an invoice. Extract the following information from the invoice: * Name of the vendor * Amount * Due date ``` {% endcode %} #### Additional context

AI step output configuration showing fields for vendor, amount, and dueDate with their respective data types

### 2. Classify & summarize incoming customer support emails

You're a customer support agent for a SaaS product. You just received an email from [$ Email::From name].

Please summarize their message in one sentence, and classify the email either as a 'Feature request', 'Bug report' or 'Other' when neither of the first two are a good fit.

#### Output & Context

AI step output configuration displaying summary and emailClassification fields, with emailClassification configured as a single select field — The Output is generated via the **Auto-generate from prompt** button

Single select field configuration showing choices for Feature request, Bug report, and Other options in the emailClassification field — The **Choices** as defined for the emailClassification single select output

### 3. Extract action items & summarize meeting notes {% code overflow="wrap" %} ``` You're an executive assistant and are tasked to process meeting notes that arrive in [John's] mailbox. You just received an email with meeting notes. Read the meeting notes in the email. Create a list of all the action items assigned to [John], and summarize the meeting notes. ``` {% endcode %} #### Output & Context

AI step output configuration showing actionItemsAssignedToJohn as a list field and meetingSummary as a text field — The Output is generated via the **Auto-generate from prompt** button

List field configuration showing actionItemsAssignedToJohn configured as a List with Text as the nested type — The **actionItemsAssignedToJohn** list is defined as a List of text variables

### 4. Extract event details from a website with upcoming webinars

Below you will find a website that lists upcoming webinars for [Product].

Extract a list of all upcoming webinar events from this website. For each of them, extract:

* The name of the webinar
* The name of the presenter
* The date
* The start time
* A link to sign up

Website contents below this line
------
[$ Scraped Website Content]

#### Output

**Note 1**: The AI model doesn't have access to the Internet directly. You'll first need to scrape content from a website via the built-in [Scrape Text from Website](https://docs.relay.app/built-in-actions/scrape-text-from-website) action. Afterwards, you will be able to insert this as a variable in the prompt (`[$ Scraped Content]` in the example above). **Note 2**: if you were to construct this output yourself without the 'Auto-generate' button, you will have to do the following: * Add one top-level output * Variant: **List** * Type: **JSON Array** * Nested type: **JSON Object** * For the definition of the JSON Object inside the list, you will then add individual fields of (of the **Single** variant) for each piece of information that you want to extract, e.g. the date of the webinar

Animated demonstration of configuring a list of JSON objects output, showing the creation of nested fields within the object structure — Specifying a "list of objects" as a desired output in AI steps

[^1]: This variable contains the name of the sender of the email that triggered this workflow run [^2]: This variable contains the output of a [Scrape Text from Website](https://docs.relay.app/built-in-actions/scrape-text-from-website) step