Introduction

Welcome to Relay.app! Relay.app is a tool to build AI agents and workflows, and our goal is to make it the easiest to use and most intuitive tool out there.

Before we dive into the product details, here's a quick summary of who and what Relay.app is for.

Who Relay.app is (and isn't) for

  1. Relay.app is designed to be used at work. While many users find Relay.app valuable in their personal lives and schoolwork, our focus is to help people get work done at their jobs. This is why our pricing, integrations, and features are optimized for people at work.

  2. Relay.app is built for businesses of all shapes and sizes. Our customers include solopreneurs, freelancers, small businesses, and teams within large, public companies. Most of our customers work at business with between 1 and 500 employees. If you work at a company with a complex enterprise procurement process and strict regulatory compliance guidelines, Relay.app is probably not the best choice for you.

  3. Relay.app is built for users of all technical abilities. In particular, our goal is to build the easiest to use and most intuitive product for less technical users. So if you don't know anything about JSON, APIs, or LLMs, Relay.app is for you! If you are comfortable with more advanced technical constructs, we do support custom code, webhooks, HTTP requests, and anything else you'd need. If you are looking for an open source tool that you can self host and interact with primarily via code, Relay.app is probably not the best choice for you.

What Relay.app is (and isn't for)?

Relay.app is a very flexible tool that can be used for many use cases. In general, it's the right tool for the job when a use case: 1) occurs multiple times (ideally frequently), and 2) interacts with one or more of your tools. For example, Relay.app is great for:

  • Drafting follow up emails after meetings

  • Writing briefing dossiers before meetings

  • Repurposing content from email to LinkedIn

  • Regularly reviewing competitor content and writing reports

  • Qualifying new leads and updating your CRM

If it's something that you just need to do on a one-off basis, like writing a strategy document or researching a topic, you're probably better off using a standard chatbot like ChatGPT or Claude.

Similarly, there are some use cases that demand a specific tool that's more specialized than what we offer. Here are a few examples:

  • Cold Emailing - Relay.app can do simple email sequences for warm contacts, but if you're sending a lot of cold emails at scale, you should use a dedicated tool like Smartlead, Lemlist, or Apollo.

  • Email Marketing - Similarly, Relay.app can do simple mail merges to a small list of contacts, but if you have a newsletter with thousands of subscribers, you should use a tool like Loops, Mailchimp, Reply.io, or Drip.

  • Meeting Notetaking - Relay.app can process meeting transcripts to extract notes and action items, but you will need to use a dedicated tool to do the transcription. For example: Fireflies, Fathom, or the built-in note-taking in Google Meet.

Relay.app integrates with all of these tools but does not replace them.

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