Microsoft

When signing up for Relay.app using a Microsoft account, it tells me admin approval is required. Now what?

Administrators in a Microsoft workspace can restrict signing in to apps that they haven't previously approved. As a result, non-admin users of the workspace will see a dialog like this when trying to sign in to Relay.app:

"Unverified" error during sign in with Microsoft

This means that an admin in your workspace will need to approve Relay.app. Luckily, this is easy:

Approving Relay.app for admins

Admins have two ways to approve Relay.app for users in their workspace:

1. If a user requests Relay.app approval via the dialog above, admins will see the request in their admin panel, ready to approve.

2. Admins may also sign in to Relay.app themselves and check the box to Consent on behalf of your organization.

Admins see "Consent on behalf of your organization"

Requested & required permissions

If you're an admin managing permissions in Entra, your permissions screen will look like this when all Microsoft apps are approved for use with Relay.app:

If your organization only wants to use Outlook with Relay.app, the required permissions are:

• Mail.ReadWrite

• Mail.Send

• User.Read

• openid

• email

• profile

• offline_access

Need to correct which permissions are granted? Make corrections in Entra, or delete Relay.app from Entra and sign in to Relay.app again to grant permissions during sign-in.

Learn more

Visit this Microsoft support article for more information:

https://learn.microsoft.com/en-us/entra/identity/enterprise-apps/review-admin-consent-requests