# Billing

Relay.app has three pricing plans with various usage tiers, the details of which can be found at [relay.app/pricing](https://relay.app/pricing).

To learn more what counts as usage and how to get insights in your workspace's current usage, head to [Understanding usage](/workspace-and-account/step-and-ai-credit-usage.md).

## How to purchase a plan

1\) Go to **Settings > Billing**, and select an appropriate plan.

<figure><img src="/files/mw8KEDD0bQRMv4CoGqSm" alt="" width="375"><figcaption></figcaption></figure>

2\) Once you select a plan, you'll be presented with a dialog to enter your email address and location.

<figure><img src="/files/KZA7ilMaOicsouc9LoLk" alt="" width="375"><figcaption><p>Collecting basic contact and location information</p></figcaption></figure>

3\) Enter your payment method and, optionally, add your VAT number if applicable.

<figure><img src="/files/81Nnsv6faZlx3r89Okrm" alt="" width="375"><figcaption><p>Click 'Add VAT number' on the checkout screen when applicable</p></figcaption></figure>

<figure><img src="/files/vWsdp8yLGw2dhBhHSao0" alt="" width="375"><figcaption><p>On the next screen, enter your VAT number and business details</p></figcaption></figure>

## How to change your plan

Navigate to [Settings > Billing](https://run.relay.app/settings/workspace/billing). There you'll see a more detailed view of your current usage and what's included in each plan. You can change or cancel your plan at any time.

## How to change your payment pethod or billing details

From the [in-product billing page](https://run.relay.app/runs#/settings/workspace/billing), you can change your payment method and/or billing details.

<figure><img src="/files/UEjwQN1ZTKApXjV5rsdD" alt=""><figcaption></figcaption></figure>

## Billing FAQs

#### Can I add my VAT number for past invoices?

You will be able to add your VAT number to a past invoice **once** [via our billing portal](https://customer-portal.paddle.com/cpl_01hfv834x8nx1jdne0eyhrzjb1).

#### Can I buy a specific number of extra steps or AI credits for just this month?

If you're on a monthly plan, you can upgrade your plan to meet your immediate needs for a month and then downgrade your plan in the following month.

If you're on an annual plan, you can purchase step or AI credit [top ups](/workspace-and-account/step-and-ai-credit-top-ups.md), valid for a month.

#### Why do I see two separate transactions when I upgrade?

When you upgrade your plan in Relay.app, you will typically see the upgrade about two separate transactions. Don't worry, this is not double charging you, it's just a quirk of how changing your subscription works with our payment provider.

When you upgrade to a new plan your billing cycle is reset to the current date. So the first transaction is the prorated amount remaining on your original billing cycle, and the new payment is the cost of the new subscription minus that amount.

#### What if I want to increase steps/credits while on an annual plan?

If you're on an annual plan, you have twp options for increasing your steps or credits.

1. For temporary needs, add a one-time **top up**. [Learn more](/workspace-and-account/step-and-ai-credit-top-ups.md)
2. If you want more steps/credits going forward, you can **upgrade to a higher tier**. This means:
   1. Your plan will be upgraded and **the billing cycle will be reset**, so that the upgraded plan will be valid for a full year from the date of upgrade.
   2. Unused pre-paid fees for your current annual plan will be used as **pro-rated credits** towards the new annual plan.
   3. For the remainder (new fees minus unused fees from current plan), your provided payment method will be charged.

## Need additional billing help?

If you have specific billing questions, email us at <support@relay.app>.


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