Microsoft OneDrive

Why can't I find my OneDrive file or folder?

If you're trying to find a nested folder, try clicking "OneDrive" at the top level of the selector and then pasting a onedrive.live.com link to the folder in the search bar. The folder should then be populated in the picker for you to select.

If your item is still not appearing in the search, you can try a few things:

  1. Confirm you're connected to the right Microsoft account: The account listed in the Run as menu should match the account with access to the file.

  2. Reauthorize access to your Microsoft account: Go to your Apps page and reconnect the Microsoft OneDrive app to force Microsoft to refresh permissions.

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